You have 14 days from receipt of your order to request a refund or replacement. Make sure you contact us first using the details below before returning any items.
Repack the item in the original packaging it came in – please note the item(s) must be in the original, unused condition you received it in. Once we receive your returned order, we’ll inspect it, then if it’s approved, replace it or refund it. You will be resposible for the return shipping costs.
If you change your mind after ordering, we recommend cancelling your order as soon as possible and at least within 12 hours to avoid having to pay production and shipping costs.
To get in touch with us regarding returns, refunds or cancelling an order, please email orders@colourform.studio with your name, address and order details.
If your item arrives damaged: You have 14 days from receipt of the item to notify us of any damage. Please email a photo of the damaged item, along with your full name, address and order details to: orders@colourform.studio
We will offer you a replacement or refund. Refunds will be processed and issued back to the account linked to your original method of payment within 28 days.
If your item fails to arrive: Whilst rare, parcels can go missing in the post. Please allow extra time for your order to arrive, as Coronovirus restrictions have slowed some services down. We cannot issue replacement orders until 10 working days after dispatch for the UK and 28 days for EU & Rest of the World. This is because we cannot claim from Royal Mail until this time. Contact us at: orders@colourform.studio with your full name, order number and address if you experience any problems.
Our production partner ships orders internationally using Royal Mail where possible. We also provide Courier options if you want faster delivery. USA and Australia will default to Courier as this is the fastest and cheapest option. You will be presented with the relevent
shipping options for your location at checkout.
If you selected a trackable delivery service we will email you your tracking number once we receive it from the courier.
Cancellations: If you wish to cancel an order, please do so as soon as possible (we recommend within 12 hours) by emailing orders@colourform.studio with your full name, address and order details. If the item has already been printed or shipped, we will be unable to refund you, as production and/or shipping costs have already been incurred.
As a UK based seller, our products may now be liable to extra charges when shipping into an EU country. This is because the UK is now no longer part of the single EU market (the process known as Brexit). Whether you will receive an uninterrupted experience and
incur import VAT and duties will be dependant on the consignment value. (The consignment value is the amount you paid for your order including shipping costs.)
Note: If you live outside of the UK you may need to pay any VAT or customs charges in order to receive your products.
The complexity of each different country’s import and VAT tax regimes, customs processes and couriers charges means we cannot know beforehand what these charges will be. This makes it extremly difficult to build these charges into our pricing.
If the consignment value of your order is €22 or below, the order can be imported by you free of Import VAT and duties.
If the consignment value is above €22 but below €150, you will be liable to pay only Import VAT which will typically be collected by the courier, who will also generally hold the parcel until payment is made.
If the consignment is above €150, you will be liable to pay Import VAT and Duties, which will again be collected by the courier.
The amount of Import VAT and Duties that will be charged will vary depending on the Country in which you are based and the product types being imported.
All designs and artwork on this website are, and remain the copyright of Antoney Calvert. At no point do you, or will you, own the copyright of any product or image purchased from us.
Prints and/or images may not be reproduced, copied, shared electronically or used for any commercial purposes without our prior, express, permission and any applicable fee (as determined by us) being paid.
It is illegal to produce copies of any work which is copyrighted by us, and we reserve the right to request legal assistance to enforce any applicable laws should any breach of copyright be discovered.
The colours of the products you see on your screen may differ from the final printed products you receive. This is due to the way colours are displayed on screens compared to the way physical ink appears on paper. We have made every effort to display as accurately as possible the colours and images of our products that appear in our store. We cannot guarantee that your devices display of any colour will be accurate. Colour shifts may occur and these are not considered product printing errors.
We may revise these Terms from time to time.
Every time you order products from us, the Terms in force at that time will apply to the Contract between you and us.
The Terms applicable to your contract will be determined as those published and active on the date your order was placed.
Colourform Studio is the trading name of Colourform Limited. Our website address is: https://shop.colourform.studio
WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA AND KEEPING IT SAFE AND CONFIDENTIAL.
We agree to do our very best to protect your privacy by making sure we have appropriate security measures in place to protect that information and to comply by all UK Data Protection legislation in relation to your personal data. Access to your personal data will be
limited to our employees and certain third parties who process it on our behalf, we will never sell your personal data or pass it on to a third party for use by them.
In common with many websites, we use “cookies” to help us gather and store information about visitors to our websites. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies.
We primarily use information from cookies for the following purposes:
We also use Google Analytics on our site to monitor site usage, such as how long you spend on our website and which pages you visit if you used a search engine to find us. This information is used to help us understand how customers are using our website and helps us to improve our website design and customer service.
Linked sites: we may have links to other websites that are not managed by ourselves. We do not take responsibility for any information you share with these linked sites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may collect different types of information about you during the course of our business – with the primary objective of welcoming you to one of our sites.
We may also use your personal data for any or all of the following purposes:
The information you give us could include Identity Data, Contact Data (personal and/or work), Financial Data, Transaction Data, Profile Data, Usage Data and Marketing and Communications Data. We may also have information regarding your visits to our website including date and time of purchases, number of purchases and any special requests or personalisation of products made when purchasing products.
Identity Data may include your first name, last name, username, title, date of birth and gender.
Contact Data may include your billing address, delivery address, email address and telephone numbers.
Financial Data may include your bank account and payment card details.
Transaction Data may include details about payments between us and other details of purchases made by you.
Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
Usage Data may include information about how you use our website, products and services.
Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
Information recorded when you visit our websites: we may also obtain information about you when you visit shop.colourform.studio to read or download information (such as your IP address which is automatically recognised by the web server) or if you comment or send a message to us through one of our social media presences.
We sometimes need to share the information we process with other organisations and where necessary, or required we may share your personal data with the following categories of third parties:
In particular, we use your information:
You may withdraw your consent at any time by contacting us using the details set out at the end of this Privacy Policy AND/OR by using the unsubscribe button in any of the emails we send to you. For more information on your rights, please refer to the section “Your rights“
We will not use your information for any other purposes unless we are required to do so by law, in connection with any legal proceedings, or in order to establish, exercise or defend our legal rights.
Where we have relied on our legitimate interests to process your personal data, you may contact us to obtain more information, including in relation to our assessment of the impact on you.
If you are on our mailing list we will periodically send you emails about our products, special offers and news updates from Colourform Studio. If you want to unsubscribe from these you can do so at any time, just hit unsubscribe at the end of the email you have received from us or use the contact details below.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Policy and to fulfil our legal obligations.
We will securely erase your information if we decide that we no longer need it or if you contact us to request your data is deleted.
You have the following rights regarding your information:
1. Right to be informed – You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Policy.
2. Right of access – You have the right to obtain access to your information (if we are processing it), and other certain other information (similar to that provided in this Privacy Policy).
3. Right to rectification – You are entitled to have your information corrected if it is inaccurate or incomplete.
4. Right to erasure – This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. Right to restrict processing – You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6. Right to data portability – You have the right to obtain and reuse your personal data in a structured, commonly used and machine readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party.
7. Right to withdraw consent – If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).
Right to object to processing
In addition to the above rights, you also have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests grounds (including processing for direct marketing).
To exercise any of these rights at, any time, you can contact us using the details set out at the end of this privacy policy.
or
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Please do contact us if you have any questions or complaints about this privacy policy or about how we handle your information.
This privacy statement covers the Colourform Studio website at the following address: https://shop.colourform.studio
Colourform Limited is registered in England Reg No 10752046, Registered Offices: 17 Rutland Avenue, Manchester M20 1JD.
If you have any comments or questions, please contact us at the address above or via email to hello@colourform.studio
If you are not satisfied with our response to any query or request or you believe our use of your information does not comply with data protection law, you can make a complaint to the UK regulator in relation to data privacy, being the Information Commissioner. See www.ico.org.uk for more information.
Colourform Limited is registered in England Reg No 10752046, Registered Offices: 17 Rutland Avenue, Manchester M20 1JD.
The Colourform Studio website, Colourform Limited and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of, data, or profits, arising out of or in connection with the use of the https://shop.colourform.studio website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
